Workflow Automation
for maverick business-builders.
“We’re this close to just going to the beach.”
– G.S. (120k/year saved costs & 108% increased revenue)
“The automation allows us to have fewer lower-qualified staff … and employ thought leaders, which drives business further.”
– CEO ($624k/year saved costs, 192% increased revenue)
See what we can do for you:
No sales BS. Just analysis of the time savings we’re willing to guarantee for you.
The problem is...
You have a lot of manual systems & spread out data
that cost time and make it difficult to see the overall status of the business.
Gathering information is challenging because it’s spread across multiple platforms.
Inefficiency eats into the time you could better spend elsewhere & the staff’s time that you’re paying for.
You know your systems could be so much better. The technology is available.
But there is only so much time in the day, and you can’t do everything yourself.
Waiting until you had “enough free time to solve it” would take forever.
How it can be better...
You don’t have to do it all yourself.
We have expertise in this areas and can sub in to build this part of your business for you,
while your time is better spent elsewhere.
We make the plans, explain them clearly for your review, then transform your digital systems.
Your systems will be analysed, improved & simplified, then automated.
The end result is less for you to do and less for your staff to do.
Less staff are needed as you scale, meaning less costs & fewer people you need to manage.
Automated systems are consistent, they work exactly the same way every time.
Once fully troubleshot, they don’t miss things, get sick or have varying output quality.
They’re reliable, consistent & easy to manage.
And they can cut a huge % of the manual work (& cost) out of your business.
How we help:
We expand your time, building up one part of your business while you focus on others.
We take ownership of getting your business to the point of having
a fully integrated system, overarching all of your platforms,
that creates a smooth and easy experience for staff and customers,
and is highly automated.
As part of that we:
- help implement the platforms,
- design the automation,
- train your staff, and
- own troubleshooting, re-alignment and improvement
to guarantee ongoing effectiveness and reliability.
How It Works
You have:
- A good product market fit
- Existing customers thrilled with your service
- A clear and repeatable template/workflow/process for delivering your service
- $1M+ existing annual revenue
- A desire to grow your profits
+
We add:
- less cost per client
- higher profit margin
- higher capacity per staff headcount
- resulting in reduced management burden per profit $
- no human error
- easier management
- better sleep at night for management
- same experience for all customers
- Improve it once, and it’s improved forever
- More touchpoints & care, without more staff load
- Improve the customer experience automation once, and it’s improved forever
- happy customers
- better retention
- more referrals
=
That creates:
- A lean, optimised business
- Tolerance for higher cost per customer acquisition (and therefore new marketing opportunities)
- More capacity
- Less management headache
And ultimately: Power To Scale
Using new marketing opportunities to fill increased capacity, with robust systems and minimal management, so you make more profit & have more time.
Our Services
Quick Wins
Free Consult
Have us get on a call for 30min with you to assess & plan your system.-
Find out how automatable your business is
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Demystify the process
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Get clear first steps
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Advice on instant improvements
Strategic Plan
Deeper Assessment and Written Plan-
1 Hr Discovery Call about your business
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Advice to increase your automatability
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List of automations, how much time they'll save & build order
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Plan to make it happen, with or without us.
Automation Templates
Pre-built templates for common use cases-
Fast
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Includes Setup Guide
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Battle-Tested
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Implementation/customisation services available
Deep Value
“We’ve saved 30% of hired help.”
– CEO ($624k/year saved costs, 192% increased revenue)
Core Service
Increase Capacity & Reduce Expenses-
Each month we automate 1 business function
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Cummulative Effect
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Scale /w less staff costs & management headache
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We own errors & maintenance
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48h Repone Time SLA (or better)
Mini Service
Smaller service to get small businesses going-
Our lowest price
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Only 20% of the cost of a staff member
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1 automated function every 2 months
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Still a Cummulative Effect, just slower
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We own errors & maintenance
Advanced Service
More Automation & Better Oversight for Medium Businesses-
Everything in the Core Service, plus:
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Faster Pace (2 automated functions/month)
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24h Repone Time SLA (or better)
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Full Service - Platform Configuration help
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Automation flowcharts & staff training resources
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Basic Continuity & Crisis Planning
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We cover basic platform costs (1 Bill)
Ultimate
Priority, White-Glove Service & Reliability-
Everything in the Advanced Service, plus:
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Priority - Automation design & implementation
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Priority - Maintenance & error fixing
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Guaranteed 99% Uptime
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12h SLA - Response & most fixes
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White Glove Service -Tell us what you need
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Advanced Crisis & Continuity Preparation
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Portable Back-End Documentation
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Error Free Guarantee - We pay for each error.
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We cover more costs (1 Bill)
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Dedicated Account Manager
How To Get Started
Templates
Browse our Template Library and buy today.
You can implement the Templates yourself,
or for an extra fee you can have us do it for you.
We can even customise them up to 20% for your specific use case.
Infrastructure/Automation As A Service & Enterprise
1.
Click apply and fill out the details.
We’ll use these to do an initial check for fit.
2.
We’ll schedule a Zoom call to create a baseline and expected $ savings with you.
This is to ensure our services will be profitable for you.
3.
If we’re a good fit we’ll offer to go ahead.
If you accept we’ll send an invoice for the Strategic Plan so we can get started.
4.
We usually spend 2 weeks on the strategic plan, depending on your availability.
We’ll book several calls in that time.
5.
Then you’ll select which service variation you’d like to go with and we’ll start building your automation!
We check all signups for fit, and get a clear baseline of your current state so we can check that we’ve made you more profitable, and how much.
"It has saved me about 500 hours so far"
“…over the course of the last 6 months, CONSERVATIVELY it has saved me about 500 hours so far.
The automations and transparency that [Justin] provided have really shifted our capabilities, so not only has he saved us time, he’s made us more efficient, meaning we can take on more customers.
This has been MASSIVE for us as we scale, as we’ve seen 500% increase in sales in the last 6 months. And if I’m being honest, we wouldn’t have been able to cope with the demand if it wasn’t for the elegant operational designs that Justin implemented for us…
…I cannot recommend Justin enough for people who are looking to save hours & busy work, increase their productivity or otherwise solve operational pain points…“
Our Method
Creating fully integrate systems & reduced work requires efficient:
Structure (tech platforms), Processes (staff), and Automation.
At a high level our process is simple:
1. Understand your goals, your business and your needs
2. Ensure the right structure & tools are in place
3. Optimize the setup of tools
4. Simplify the processes of using them
4. Automate out as much human work as possible
5. Return to step 1 and go deeper.
While checking in with you at each step of the way,
to explain our suggestions and get your ‘go ahead’.
Our Tools
We work with all major cloud-based platforms.
We have industry-leading expertise in:
Make, ClickUp & Jotform
And deep familiarity with many more.
Our Key Partners:
Reviews
See what others have had to say after working with us.
“The [course] absolutely revolutionized our ClickUp. We went from a mess of overdue tasks and unreadable information, to a succinct, three folder workspace which catches all our clients’ requirements and outputs easy to read views that we can take effective action on. Can’t thank you enough for both the course itself and your personal call to help us implement everything, absolute gamechagers.”
– Emilio, The Call Center Doctors, COO
“You should do a MILLION videos – on ALL things!!!!!!
You’re a great teacher, very clear, thorough, detail oriented… And fantastic voice! Teach us MORE!!!!!!!
Loving these tutorials… Some of the best out there, on any topic. Bravo!“
– Stephanie
Interested but unsure?
We don’t have salespeople, all calls are with technicians who can give you a clear answer on whether we’re a good fit for you, and help you calculate expected savings.
Ready to sign up?
We check all signups for fit, and get a clear baseline of your current state so we can check that we’ve made you more profitable, and how much.
Book a free 20 min opportunity assessment:
See what automation could do for you.
We don’t have salespeople,
all calls are with technicians who can give you
a clear answer on whether we’re a good fit for you,
and help you calculate expected savings.
About Us
Hi, I’m Justin, and my team & I are here to revolutionise your efficiency and profit margins.
We build functional systems from the ground up, starting with getting the right data structure (so it can be automated), then overlay it with User Interface that makes sense to you and your staff.
Then we build in the connective tissue – the automation – that takes out the manual labour and gives you back time & money.
The outcome is a clean, easier to manage system, less management headache and better days and weeks.
Justin is a Make partner & created their Partner Training.
(Make is our tool of choice as the most powerful & flexible no-code automation platform available.)
He is also an ex-ClickUp Product Manager and Product Expert.
