For Industrial Supply & MRO Distributors Tired Of Working Harder For Thinner Margins

If your day is a blur of urgent POs, manual entry, pricing exceptions, and “where is my order?” calls, you are in the right place.

Most distributors are not losing to better products. They are losing to operational drag.
Smart people doing dumb work, thin margins quietly leaking away in the back office,
and systems that never quite match how the business really runs.

“We’re this close to just going to the beach.”

Gary Senior

Owner, CarClips.co.nz

(📉 $240k/year saved costs & 📈 2X increased revenue)

Does this sound like your day?

A typical day in your world:

You start the morning already behind – inbox full of emailed and PDF POs that “need to be in the system now.”
Inside sales are rekeying the same data into ERP, vendor portals, and spreadsheets, eyeballing special pricing from memory.
A key account is on the phone because a line was missed or short shipped. You are eating the rush freight.
Inventory and system numbers do not match. You are overstocked on slow movers and out of what your best customers actually want.
Margin is a guess. By the time credits, returns, and special deals get processed, you are not sure what you really made on the order.
Two veterans “know how everything works.” If they are sick or quit, you do not sleep.

If this is uncomfortably familiar, you are who I am here for.

Why it feels like you are always behind

You are not crazy and you are not lazy. The deck is stacked:

Margins are thin, so every pricing or data entry mistake hurts.
ERPs were bolted on years ago and never kept up with how you actually sell today.
Customer expectations have gone up: faster quotes, better availability, tighter SLAs, more reports.
Every new customer, product line, or special price adds complexity, not profit, to the back end.

So you end up running a bigger, noisier version of the same operation every year. More people. More exceptions. Same profit stress.

How it could work instead

Imagine this version of the same business:

Emailed and PDF POs flow into your systems with minimal human touch. Your team handles exceptions, not copy-paste.
Special pricing, terms, and substitutions follow documented & easy to edit rules, not tribal knowledge.
You can see back office cost and margin per order in one place, not stitched together from three reports.
When a customer asks “did you get our order?” or “what did you ship?”, your team has a clear, single answer in seconds.
Adding volume or a new customer does not automatically mean “hire another admin.”

Same customers. Same products. Same ERP. Less drag on every order, more profit per head.

This is the gap I close for you.
I simplify digital systems, automate the monkey work and create clear reporting.

Real Results from Businesses Like Yours

"I still didn't really believe it was possible..."

^“Justin is one of the best product thinkers I’ve ever met. _”

– Zeb Evans, ClickUp CEO

"110%+ Support and Communication"

"It has saved me about 500 hours so far"

Who I am and why I care

I am Justin. I work with owners and managers of small and mid size industrial supply and MRO distributors who are tired of watching profit per order get eaten by back office chaos.

I have spent the last 7 years building digital workflows that quietly handle the boring work – the email, the PDFs, the rekeying, the cross checks – so your people can focus on customers and exceptions instead of data entry.

No giant “rip and replace” IT project. No new portal you have to force customers onto. Just making the systems you already have behave the way your business actually runs.

I’ve implemented this for companies with 20,000+ SKUs, 4,000+ orders/month and all sorts of specific needs.

See Your Potential Savings

Book a consultation and discover how much manual work & errors can be eliminated in your business.