Zero-Effort Order-Processing
in 6 Weeks

“We’re this close to just going to the beach.”

– Gary Senior, CarClips.co.nz

(240k/year saved costs & 108% increased revenue

“We’ve saved 30% of hired help.”

($624k/year saved costs, 192% increased revenue)

See It Working, Before you Decide.

No cost, no commitment. 6 week build.
Decide if you want it after you see it in action.

Initial call to meet & check we’re a good fit, then book in your build.

The Problem Is...

If you’re reading this, it’s probably because order processing is costing you. Either your time, or your staff’s time.
You’re working too hard & not moving the business forward AND not getting much time for your hobbies, or you have a payroll that’s slowly suffocating you.

Order processing is the core of an ecommerce business, so it makes sense to do it right.

Automation for order processing has been around for a long time now.
Every major brand has a least some, usually a lot.
But for many businesses, it’s never been feasible to join in, due to the high costs, product complexity or non-standardized orders.

2 New Things Are Changing What Is Possible:

Faster, No-Code Automation – makes it feasible to have customised workflows, instead of one-size-doesn’t-fit-you.
The AI Revolution – Allowing non-standardised orders to be processed & standardized with incredible accuracy.

Now the un-automatable business finally get to join in on the savings everyone else has had, and the resulting margin increases, profit increases and time to focus on growth, strategy & product development.

We’ve seen businesses who thought their order processing couldn’t be automated be shocked. Then grow 2X because they could spend all their time on growth instead of logistics (story below.)

If your business had orders come in and:

go into the system automatically,
adjust inventory automatically,
go into the accounting system automatically,
then go to the warehouse
be printed as shipping lables & picklists
(or go straight to your 3PL and get to the customer),

…all without you or your staff having to anything other than fix the occasional gnarly one.

What would that mean for your business? Or for you, for that matter?

How It Works

Our mission is to bring the benefit of automation to all e-commerce businesses, with no risk. Here’s how it works:

Our systems costs $10k, but you don’t pay that until you’ve both:
1) seen it fully working, and only if
2) you decide then, that it’s worth the money.
Right now, you let us know you want us to build the systems for you, you pay nothing, sign no contract and tell us about your business & products.
We build & customize an ordering processing workflow, pulling from our templates and experience, to fit the complexity and actions you need.
We build it parallel to your current processes, so they keen running with no interruption.
When it’s done, we’ll give you the button to test it with on a few orders, so you can see how fast and easy it is in real time – and inspect the output for accuracy.
We fix any issues you tell us about, to make sure it’s working perfectly.
Then you can decide if it’s a worthwhile upgrade to your business or not.

Who This Is For

We’ve designed this so you have absolutely no risk, and an incredible potential reward.

Because we’re taking on all of the risk, we do have some limitations on the opportunity.

We’re the best fit for clients who have:

Between $500k – $20M annual revenue
More than 500 monthly orders

If that’s you, and you’d like to see your orders automated with no risk, then click below to apply today:

See your orders automated. No cost, no commitment.

We can currently only build 2 systems per month. Secure your place now.

Initial call to meet & check we’re a good fit, then book in your build.

2X Growth, ability to outsource & 4 staff salaries saved ($240k/year)

– Gary Senior, Owner
CarClips.co.nz – High volume

Now saving $240k/year in staff costs
Enabled market-winning product/service offering
Has dominated the market in New Zealand, and is starting on Australia

“We had one of the business owners staying up late at night as, as our sales built. The amount of related admin kept on growing.”

—

“I still didn’t really believe it was possible. Like deep down. I thought, you know, this probably won’t work.”

—

“But really, when we looked at it, I thought for the cost, it’s worth finding out.
Because if it does, it’s going to be a game changer for us. And it most certainly has ended up being the game changer.”

—

“I’d been looking for some time for that silver bullet that was gonna make everything come together, and really that’s what this is.”

The Special Sauce

To earn our place in the market, we’ve needed to provide something much better than your average plug-in integration.

At a basic level, we create:

Customised systems, specific to you
Integration of all your systems involved with new orders
Automation, so that:
- when a new order comes in
- it is processed in seconds, with all online steps taken
- without any staff time being required
- right up to the product being ready to be shipped.

Beyond that, we have created specific key innovations on the automation, to create even better outcomes for our clients.

Our Key Innovations:

Parallel Implementation
- Your existing systems continue to work, for a safe and easy implementation
Modular Implementation
- No $10k ‘plans’ here that are too big to action.
- We implement 1 piece at a time, requiring minimal information from you, and removing all big-risk lump-sum payments.
Sprint to Savings
- Get the savings from the first automation immediately, before deciding to invest.
Universal Order Standardisation Structure
- Order standardisation is a common automation blocker
- We’ve used our knowledge of data structures to build a system of capturing data that can handle any level of complexity.
AI Order Ingestion
- For the gnarly orders. The unstandardised, hand-written, custom pdf attachment orders.
- Our AI can extract the key data, clean and categorised, as if it had been placed through a well-designed form or ecom shop.
The Multi-Channel Omniprocessing Automation
- The high-horse-power engine beneath it all
- Omniprocesing: built to handle all the variations & specifics of your products
- Multi-Channel: Able to handle products of vastly different types, or coming in in very different formats, by simply adding another ‘channel’ to the processing flow.
4D Vault Certainty Check
- Accuracy is paramount, so we’ve developed automated accuracy checking from 4 directions:
  - Mid-processing error handling, positive results checks, daily database comparison, AI Certainty Guaging.
  - Bonus, if possible: Hard Evidence Tracking & Internal Tracking

But what if...

...we get orders in emails (written or as attached pdfs, scans or spreadsheets)

We have an ‘order ingestion’ automation pre-built for exactly these cases. It uses AI heavily to proces these orders and output them in the standardized format we design for you, at a cost of about $0.50 per order.

...the automation misses something

Part of our standard structure is an ‘Error Checker’.

It’s like a quality control person, who prints out every single order received each day, and marks them off against the orders sent out, to identify anything missed.
(Except ours does it without paper or staff time.)

Any discrepancies are then sent as alerts, to us and you, to be resolved.

...something is inaccurate

Orders from ecommerce platforms:

Data accuracy from quality, well-structured sources (i.e ecommerce platforms) is perfect. Issues can only be introduced by customers incorrectly entering things, or a setup error.

The first is usually solved by the platform only allowing correct entry. The second we fix during testing.

Orders from emails / pdfs

AI is amazing, but imperfect, so ingestion from pdfs etc. can have inaccuracies. We reduce this to a 0.01% occurrence with good design, then have multiple double-checks to catch that last 0.1%.

...it's an order ...written by a blind man ...underwater ...with his feet .. and scanned by a fax machine built the year Jesus was born?

In cases where the order is indecipherable (really bad scans can do this), the automation will output the order to you/your team. This is typically done in an email containing the bad scan, and a form, so you can follow up with the customer, or decipher it right there, without having to open or log into anything.

...the customer got the numbers wrong and it doesn't make sense

If there is potential for orders to be custom-made by the customer (i.e Purchase Orders), and they must be correct, then we’ll build the automation to verify it against your prices before submitting.

If there is an inaccuracy, the automation can take 1 of 2 actions:

1) Automatic processing – Returns the order to the customer via email, with an informative message on what needs to be fixed up.
2) Kicks the order out to you/your team for manual handling

...it breaks and we don't know how to fix it

Generally our systems have excellent uptime and rarely have issues during normal running. Server outages and inventively incorrect customers are usually the only remaining culprits once troubleshooting is complete.

It’s optional, but we do provide an option to have us stay onboard ongoingly, and jump on any issues that come up, so that they are resolved asap, and all orders are processed as if nothing ever happened.

...OUR products/process is too hard/complex/custom.

Try us. You might be surprised.

...we won't know what's happening with orders

Nothing gets hidden by automation, each order will still appear in each of your systems as it normally would.

In fact, the low-cost processing often makes it essentially free to add links back and forth, for really easy navigation between different platforms for a single order.

We also commonly set up a in-depth cross-platform reporting dashboard we call ‘The Tactical Report’ for our long-term customers.

...we won't know how to use it

1) Almost no knowledge needed! You can just continue to work in your existing systems.

2) We also send a training video on any voluntary actions / manual triggers for the automation.

For normal order processing it all happens automatically, and lands in your platforms, as if you’d just processed it yourself.

How we make it risk free

We’re good enough at what we do that we can afford to massively outplay the market with our guarantees and the degree to which we make this risk free.

We do it with 3 guarantees:

#1 – You pay nothing and make no commitment until you see it working & then decide if it’s worth the money

#2 – Service Guarantee:
If you answer our questions promptly and implement our suggestions, then we guarantee you’ll have a fully-functioning, low-error order processing automation in 6 weeks, or we’ll continue working with you, free of charge, until you do.

#3 – Our 8 beers guarantee:
We guarantee the systems we build you will be so simple they could be operated after drinking 8 beers, or we’ll keep working on them, free of charge, till they can be.

Is it worth finding out how much of your order processing could be effortless?

Make us prove it.

We can only build 2 systems per month. First in, first served:

First step: Zoom conversation + booking in your build

Able to handle a 5X increase in sales with 500 les hours (Complex products)

– Alexander Pillai, Owner
Suitably.com.au – Complex Products
(Customisable Suits with 24 selectable attributes per product + measurements)

“…over the course of the last 6 months, CONSERVATIVELY it has saved me about 500 hours so far.

The automations and transparency that [Justin] provided have really shifted our capabilities, so not only has he saved us time, he’s made us more efficient, meaning we can take on more customers.

This has been MASSIVE for us as we scale, as we’ve seen 500% increase in sales in the last 6 months. And if I’m being honest, we wouldn’t have been able to cope with the demand if it wasn’t for the elegant operational designs that Justin implemented for us…

…I cannot recommend Justin enough for people who are looking to save hours & busy work, increase their productivity or otherwise solve operational pain points…“

Why Do We Do this?

Our aim is to find great ecom businesses to partner with, providing full-service automation and integration. Our clients often stay with us for years to fully optimise their whole business.

To build great ongoing relationships, we need to provide value and earn trust.

Our risk-free order processing offer is how we do that for people who haven’t worked with us before.

The Other Option

You’re spending hundreds of thousands of dollars in salaries on order processing that should have been profit.

Our average client had or would have needed 2-10 staff to handle orders. The cost of that staff in salary, benefits and tax is between $150k – $1M.

That’s money coming straight out of profits and disappearing – a fine for not having the right systems in place.

It’s worth calculating what it’s costing you, in hiring costs or your own lost time, to keep this repetitive part of your business running.

The Process

1. A Zoom Call
We’ll ask about your business, check we’re a good fit for each other, calculate your expected savings, and then book your build in.

2. Kickoff
We’ll jump on a quick Zoom call again to get everything set up and authorised, so we can see your data to build specifically for it.
We’ll also discuss whether it is acceptable to create test orders.

3. Order Standardisation
Depending on how your orders come in, we’ll develop a standard data structure that can hold all of their complexity and build the processing to get every order into that standard format and into the automation.

4. Actions
On our call we will have defined which actions need to happen with each order (i.e put into inventory & accounting software, picklist/shipping label printed, sent to the warehouse/3PL, email to customer, etc.)

We build and test each of these, and any conditions/variations they need.

5. Demo & Test
We show you it working, live on a Zoom call. You can choose which orders are processed (we can turn off outputs, so no actions are taken, or test live).

If we’ve missed any parts of any actions, you’ll let us know, and we’ll fix those up.

6. You choose if you’re happy with it.

Once it’s working, you decide if you’d like to keep it!

Making It Unbreakable & Next Steps

We build for robustness. That being said, we can’t stop servers going down (google, shopify, etc.)

So, we create unbreakability by pairing robust design with monitoring & email hotline support, so that if anything ever happens, we can get it fixed ASAP.

We offer this as an extra option, currently at an annual premium of USD$7k

Next Steps:

If you’re looking for more automation than just order processing, we can automate all parts of your operations.

We do this on an annual partnership basis, with packages between USD$25-$100k per year.

These are options for later, we just like to be upfront about our full suite of services.

Our transparent aim is to create great value to earn your trust, so we can keep creating value for you for years to come.

Interested? Don't let this opportunity pass you by. Find out more on a call -->

Friendly, no obligation call.

We’ve only got 2 spots per month, so if it’s not the right fit for you, we’ll let you know.

“We’re this close to just being able to go to the beach.”
– Gary Senior

Friendly, no obligation call.

We’ve only got 2 spots per month, so if it’s not the right fit for you, we’ll let you know.

“We’re this close to just being able to go to the beach.”
– Gary Senior

More People Who've Loved Things We've Built:

“We’re this close to being able to just go to the beach.”

– Gary S, CEO Carlips.co.nz
Update: Did not go to beach. Spent new time increasing revenue by 108% instead.
(3600hrs / $240k per year saved costs)

“We’ve saved 30% of hired help.”

– CEO ($624k/year saved costs, 192% increased revenue)

“The main thing we liked about working with Justin is he’s just so knowledgeable … We gained a whole heap of efficiency, we’ve got solid and scalable processes and procedures now around our project management, and we’re making a lot more profit margin on each and every project … So I highly recommend Justin. Thanks again Justin, we owe you big time!”

– Luke Trewin, Modern Visual

“Justin was able to discuss our needs and demonstrate how the program could work with what we required. Justin had extensive knowledge of the features and how they would work with our flows. He was very personable and clear when explaining everything to us. We would highly recommend working with him.”

– Leanne Ballard, Cloud Business Services

“You should do a MILLION videos — on ALL things!!!!!! You’re a great teacher, very clear, thorough, detail oriented…. And fantastic voice! Teach us MORE!!!!!!!!!!!!! Loving these tutorials…. Some of the best out there, on any topic. Bravo!”

– Stephanie M, Youtube comment

“Things have been doing really well and I must admit I’m really appreciative of the work that you did earlier in the year. It has made just an incredible amount of difference. I don’t think I’d be able to deal with the level of work that we’re doing right now if it wasn’t for the work you have done. So I’m genuinely, truly thankful for what you did.”

– Alexander, Suitably

“Justin helped our company … giving us guidance on best practices, assisting us in the software setup, giving us product walk-throughs, providing training manuals, and supporting us in a multitude of ways.
Justin was dedicated to making sure our project was a success and went above and beyond in his level of service. He’s extremely thorough and detailed and was very honest and flexible whenever we ran into challenges.”

– Matt Miller, DKBmed

“Simply put: Justin is absolutely one of the best … I have ever worked with anywhere. [Justin] was able to help me refine my project requirements and vision. Hire him if you can. I’m already looking forward to working with him again on my next project!”

– Joseph R., Project Manager

“This is the second project that we worked with Justin. Once again Justin did awesome. We have never worked with [someone] that was able to deliver the job on time and to exceed expectations. Justin is by far the best option out there. Thank you Justin”

– Rodrigo A., Del Taco

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Zero-Effort Order-Processing in 6 Weeks